Manager running the store just lost a customer and I will tell everyone and anyone not to visit this store do to her overpricing.
Walked in and attempted to order a 2 topping medium pizza for $6.99. The order was repeated back as a Hawaiian(Canadian Bacon & Pineapple).
And then was told $15 for the pizza.
I stated I wanted the 2 topping special that is offered in store.
She stated that was not available that way and can’t be done!
Nothing but a money hungry manager running that store!
DO NOT SPEND YOUR MONEY HERE!!!!
Sad to say this is the only remaining location left in the town!
Go to another pizza establishment in this town and hope that another franchise owner will come in and bring a reputation back for a store in Lawrence!
Bought a pizza, followed the directions, was stuck to the pan and I had to order Chinese. Store wouldn't give me my $20 back and neither would the corporate person on the website chat. Not a deal, not convenient, lesson learned.
Very frustrated at I write this. I have celiac disease and so have to be very careful with gluten. I have eaten from multiple other Papa Murphy's and they've been great. I order my gluten free crust and tell them it's for gluten allergy (more widely recognized and so easier than explaining celiac as the food is handled the same). That is all I normally have to do. Staff then changes gloves, gets my crust and pulls my ingredients from fresh tubs that haven't been touched yet. This store did not do any of this. Initially they changed gloves, but they were pulling from the regular ingredients. On top of that they would do a little on my pizza, then go work with regular pizzas and then come back to mine with the same gloves on. Finally I asked them to simply refund my money as I could not safely eat the food. They refused and began lecturing me on how none of their ingredients are gluten free. Ultimately I left. I tried to call their customer service but it was closed. I had to call my bank to have them block the charge.
I'm ok with not being able to do gluten free. If you don't wanna do it fine. At least give me my money back though. Don't lecture me and only offer me a card for a free pizza your telling me you can't make in a way that I can eat.
I don't remember the name of the person who made my pizza, but he is super friendly, he makes the most perfect pizza. I always ask for half of a Papa Murphy's special and chicken bacon artichoke. This was on November 1st at 1:00 in the afternoon.
The 2 women were working to get several orders ready while also visiting with me and my husband. Then another man came in and they included him! We were there June 27th at 3:30. Both women finished the orders from the multi order pizzas to out 2 pizzas. Thank you to both women, we will back soon. Chicken Garlic Pizza! Yum!
6 months ago
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Papa Murphy's | Take 'N' Bake Pizza has a 3.9 star rating with 135 Reviews.
0
Manager running the store just lost a customer and I will tell everyone and anyone not to visit this store do to her overpricing. Walked in and attempted to order a 2 topping medium pizza for $6.99. The order was repeated back as a Hawaiian(Canadian Bacon & Pineapple). And then was told $15 for the pizza. I stated I wanted the 2 topping special that is offered in store. She stated that was not available that way and can’t be done! Nothing but a money hungry manager running that store! DO NOT SPEND YOUR MONEY HERE!!!! Sad to say this is the only remaining location left in the town! Go to another pizza establishment in this town and hope that another franchise owner will come in and bring a reputation back for a store in Lawrence!
2 months ago0
Bought a pizza, followed the directions, was stuck to the pan and I had to order Chinese. Store wouldn't give me my $20 back and neither would the corporate person on the website chat. Not a deal, not convenient, lesson learned.
5 months ago0
Very frustrated at I write this. I have celiac disease and so have to be very careful with gluten. I have eaten from multiple other Papa Murphy's and they've been great. I order my gluten free crust and tell them it's for gluten allergy (more widely recognized and so easier than explaining celiac as the food is handled the same). That is all I normally have to do. Staff then changes gloves, gets my crust and pulls my ingredients from fresh tubs that haven't been touched yet. This store did not do any of this. Initially they changed gloves, but they were pulling from the regular ingredients. On top of that they would do a little on my pizza, then go work with regular pizzas and then come back to mine with the same gloves on. Finally I asked them to simply refund my money as I could not safely eat the food. They refused and began lecturing me on how none of their ingredients are gluten free. Ultimately I left. I tried to call their customer service but it was closed. I had to call my bank to have them block the charge. I'm ok with not being able to do gluten free. If you don't wanna do it fine. At least give me my money back though. Don't lecture me and only offer me a card for a free pizza your telling me you can't make in a way that I can eat.
3 months ago0
I don't remember the name of the person who made my pizza, but he is super friendly, he makes the most perfect pizza. I always ask for half of a Papa Murphy's special and chicken bacon artichoke. This was on November 1st at 1:00 in the afternoon.
2 months ago0
The 2 women were working to get several orders ready while also visiting with me and my husband. Then another man came in and they included him! We were there June 27th at 3:30. Both women finished the orders from the multi order pizzas to out 2 pizzas. Thank you to both women, we will back soon. Chicken Garlic Pizza! Yum!
6 months ago